Legal
Privacy policy
Courtesy translation. This English version is provided for convenience. In case of discrepancy, the Spanish version published at skserviciosweb.com prevails.
Last updated: November 4, 2026.
1. Data controller
The data controller is:
- Kervis Toledo, natural person.
- Trade name: Sk Servicios Web.
- NIT: 700.257.238-9 (Colombia).
- Principal address: Autopista Sur #77A-18, postal code 110861, Bogotá D.C., Colombia.
- Address in Spain: Calle Jumilla 2, ground floor, 30002 Murcia, Spain.
- Privacy email: contacto@skserviciosweb.com.
- Phone: +57 300 712 0015.
The appointment of a Data Protection Officer (DPO) is not on record. Privacy-related requests are handled at the email address indicated above.
2. Legal framework
This policy applies to the personal data processed through this website and in the provision of the services.
- For users in the European Union, Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD) apply, to the extent that they are applicable.
- For Colombia, Law 1581 of 2012 and Decree 1377 of 2013 apply.
- For users in the United States and Chile, the data protection rules that are applicable in each case apply.
- This policy is common to all users. When a local rule recognizes additional rights, those rights will be respected.
3. Data we process
We may process the following categories of data:
- Identification and contact: name, email, phone, organization, and job title.
- Project data: URL, platform, service type, objective, deadline, estimated budget, urgency, access credentials, hosting, end client, NDA, and workload.
- Billing data: tax identification, address, invoice details, and agreed payment data.
- Technical data: IP address, date and time of access, browser, device, pages visited, and server logs.
- Communications: messages, emails, and documents that the user sends us.
We do not request specially protected data (health, ideology, religion, ethnic origin, biometric data, etc.). If the user voluntarily includes such data in a communication, it will be processed only to handle that communication and deleted when it is no longer necessary.
The services are aimed at adults and businesses. We do not knowingly collect data from children under 14. If any is detected, it will be deleted.
4. Purposes and legal bases
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Responding to inquiries and briefs | Identification, contact, and project data | Consent and/or pre-contractual measures | 12 months from the last communication |
| Providing contracted services | Data necessary for the project | Performance of a contract | Duration of the relationship + 6 years |
| Invoicing and complying with tax obligations | Billing data | Legal obligation | 6 years, or the applicable legal period |
| Security, abuse prevention, and logs | Technical data | Legitimate interest | 12 months |
| Commercial communications | Contact | Consent | Until consent is withdrawn |
| End-client data for agencies | Data necessary for the project | Agency instructions (processor) | According to the engagement and the contract with the agency |
No newsletters or mass commercial communications are currently sent. If they are activated, prior consent will be requested and an unsubscribe mechanism will be included.
5. Recipients and processors
Data may be processed by providers that deliver necessary services:
- BanaHosting: web hosting. Servers in Chicago, United States.
- Zoho Mail: email.
- MailChannels: email relay.
- Tax, accounting, or legal advisory: when necessary for invoicing, legal obligations, or the defense of rights.
- Agencies: when a project is executed for an agency, the necessary data is shared with it in accordance with the engagement.
Personal data is not sold. It is not transferred to third parties for advertising.
6. International transfers
Hosting is provided from the United States, and email may involve providers located outside the European Economic Area. In such cases, the contractual and organizational safeguards required by the applicable regulations are applied, such as standard contractual clauses, adequacy decisions, or equivalent mechanisms.
7. User rights
Depending on the applicable regulations, the user may exercise:
- Access to their data.
- Rectification.
- Erasure.
- Objection.
- Restriction of processing.
- Portability.
- Withdrawal of consent.
- Filing a complaint with the supervisory authority.
To exercise these rights, you can write to contacto@skserviciosweb.com indicating your identity, the right you are exercising, and the data concerned. We may request additional information to verify your identity.
You can also file a complaint with:
- Spain: Spanish Data Protection Agency (AEPD).
- Colombia: Superintendency of Industry and Commerce (SIC).
- Other jurisdictions: the competent data protection or consumer authority.
8. Cookies
The site uses technical and preference cookies. Full details are in the Cookie Policy. No analytics, advertising, or tracking cookies are used.
9. Security
Reasonable technical and organizational measures are applied to protect the data: HTTPS, access control, updates, backups, plugin management, and periodic review of the configuration.
No system is completely invulnerable. If a security breach occurs that poses a risk to the rights of users, it will be notified in accordance with the applicable regulations.
10. Minors
The services are not directed at children under 14. We do not knowingly collect data from minors. If a minor provides us with data without authorization, it will be deleted upon detection.
11. Changes
This policy may be updated to reflect legal, technical, or service changes. The current version and the date of the last update are published on this page. Substantial changes will be communicated through the usual channels when necessary.
12. Contact
- Email: contacto@skserviciosweb.com.
- Phone: +57 300 712 0015.
- Address: Autopista Sur #77A-18, postal code 110861, Bogotá D.C., Colombia.